Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How to request an Appointment
You can request an appointment in the following ways:
- Visiting our Consulting Room
- Online at: Patient Access (If you are not registered to use this service, please visit Patient Access)
- Calling the surgery on 020 8679 7536 or 020 8769 3308
- In person by visiting the surgery
Most appointments can be booked up to one month in advance. Up to 50% of our available appointment slots will be allocated as pre-bookable to accommodate those who may not have an urgent need to see the doctor or who may need to plan their appointments around work or family commitments. We offer GP and nurses appointments every morning and evening, Monday to Friday.
Seeing the Doctor
We feel it is important to provide you with a continuity of care, this means seeing your usual doctor when you attend the surgery. When booking an appointment please tell the receptionist who your usual doctor is, if you do not know, we can find this out for you.
Seeing the Nurse
If you are travelling and need advice about immunisations please make an appointment at least six weeks before your travel date. If you are going to an unusual destination it may be advisable to visit Fit for Travel’s website www.fitfortravel.nhs.uk where you will find advice on the protection you need. If you are backpacking or have complex travel arrangements you will need to start your vaccination 3 months in advance. There is no charge for NHS funded vaccines. We are a designated Yellow Fever Centre.
You may telephone the surgery for medical advice between 11:30-12:30. If the doctor is with a patient you may be asked for your telephone number and the doctor will call you back after surgery. If your request is very urgent please tell the receptionist so that he/she can speak to the doctor promptly.
The doctor will assess how your needs can be met so please be ready to come to the surgery if a face to face consultation is felt to be necessary.
On Saturdays the doors are closed however we are able to book telephone consultations. Please be aware that there are no face-to-face bookings on Saturdays.
Cancelling an Appointment
Please let us know in good time if you cannot keep your appointment so that we can offer it to another patient.
You can cancel an appointment by using one of the following methods: