Before requesting an appointment with one of our clinicians, it may be worth looking at our referrals page to check if a surgery appointment is needed for the service you require.
How to Request an Appointment
You can make an appointment in the following ways:
- By NHS App
- Submitting an online request
- By telephoning the surgery on 020 8679 7536 or 020 8769 3308
- By coming into the surgery
Cancelling an Appointment
If you are unable to attend your appointment, please let us know as soon as possible; this way the doctor can see another patient in need.
To cancel, you can:
- Cancel via NHS App
- If you receive a text reminder, please send back a text CANCEL
- Telephone the surgery on 020 8679 7536 or 020 8769 3308
Seeing the Doctor
We feel it is important to provide you with a continuity of care, this means seeing your usual doctor when you attend the surgery.
When booking an appointment please tell the receptionist who your usual doctor is, if you do not know, we can find this out for you.
Nurse Appointments
See a Nurse for blood tests, vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening.
Travel Immunisation
If you are travelling and need advice about immunisations please make an appointment at least six weeks before your travel date.
If you are going to an unusual destination it may be advisable to visit Fit for Travel’s website www.fitfortravel.nhs.uk where you will find advice on the protection you need; if you are backpacking or have complex travel arrangements you will need to start your vaccination 3 months in advance.
There is no charge for NHS funded vaccines.
We are a designated Yellow Fever Centre.
Telephone Advice
You may telephone the surgery for medical advice between 11:30-12:30. If the doctor is with a patient you may be asked for your telephone number and the doctor will call you back after surgery. If your request is very urgent please tell the receptionist so that he/she can speak to the doctor promptly.
The doctor will assess how your needs can be met so please be ready to come to the surgery if a face to face consultation is felt to be necessary.
On Saturdays the doors are closed however we are able to book telephone consultations. Please be aware that there are no face-to-face bookings on Saturdays.
The NHS App
NHS 111 Online in Lambeth
Patients in Lambeth can access the same urgent medical advice from the 111 phone line at www.111.nhs.uk.
111 online helps people get urgent healthcare using their smartphone, tablet or computer. People answer questions about their symptoms and receive tailored advice on what to do next and where to go. If necessary, they will also be able to speak to a nurse, dentist or GP.
Interpreter Services
If you require an interpreter, please inform us at the time of booking
Emergencies
Outside of surgery opening hours you will be directed to the out of hour’s service, NHS 111.
If you have a medical emergency then you need to dial 999.
Enhanced Access Appointments
We offer appointments at our surgery after 18.30 on Monday-Thursdays. We can also offer appointments in various hub clinics across Lambeth, provided by our GP Federation, Lambeth Practices.
As part of the PCN DES service, we are required to provide Enhanced Access to patients registered with practices in the PCN.
Enhanced Access is patient appointments outside core practice hours – that is between 18:30-20:00 on weekdays, and on Saturdays 09:00 till 17:00.